Partner Testimonials

Don't take it from us, listen to what some of our partners have to say:

"When considering an implementation of any new product or service, the conversion process is always the most challenging.  ACI Merchant Systems has proven to have one of the most outstanding conversion teams I have ever had the pleasure to work with!  The sales team was exceptional in fulfilling ALL promises and the implementation team was second to none in meeting and overcoming issues to accomplish a smooth transition for our customers.  I cannot express how pleased I am with both product and customer service provided during and after conversion.  Our institution is experiencing a phenomenal growth in new merchants since our conversion to ACI and we continue to experience consistent, superior customer service.  I highly recommend ACI Merchant Systems!"

—Ms. Russ, Assistant Vice President

"In November of 2008, our financial institution switched our merchant processing to ACI Merchant Systems.  Since that time we have been delighted by the service we have received from ACI.  First, the company made the conversion of our existing accounts simple, with personal visits enabling quick and easy conversions.  The process made the transition mostly effortless for our customers and our company.  Secondly, we have been highly pleased in the speed, flexibility and helpfulness in our effort to gather new relationships.  The staff at ACI is always available and helpful in our sales efforts and when we have questions or issues with existing relationships.  In short, we are very happy with our relationship with ACI and would recommend them to others looking for a partner in the merchant services business!"

"We have now passed the 3 year mark in our relationship with ACI Merchant Systems.  We have worked with other processors and ISO's in the past, but have never attained the level of service, efficiency, and attention to our customers' needs that ACI provides.  The customer service and technical support are unsurpassed, and it is always a pleasure to work with their staff.  They are continually searching for the latest technology and solutions to fit our clients' demands in the constantly evolving merchant services industry.  We are extremely pleased with our pricing and guidance in closing merchant business in this extremely competitive marketplace.  We truly do feel this is a partnership that has worked to benefit both of our organizations and look forward to continued financial growth in the future."